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PAM Systems Support Director Role

Company: Royal Bank of Canada

Location: toronto, London

Posted: June 12, 2026

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Position Details

Take charge of PAM Systems Support at RBC in Toronto. Lead a high-performing team managing privileged access to ensure security and operational excellence across hybrid infrastructures.

As the Director PAM Systems Support, you will oversee the production-level support and reliability of PAM platforms, ensuring they meet security and compliance standards. With at least 10 years of experience in Identity and Access Management, particularly in PAM, you will establish operational standards and lead change management processes effectively.

Key Responsibilities: • Manage PAM team across cloud and on-prem environments • Ensure PAM systems' operational integrity and performance • Refine operational standards and incident response protocols • Partner with tech teams for secure updates and integrations • Create compliance and health dashboards for PAM

Requirements: • Over 10 years in Identity and Access Management • Proven experience leading PAM support teams • Deep kn...