Overview
The primary purpose of the job is to ensure that customer payments and all receivables related activities are processed in a timely manner and in accordance to the quality standards.
Responsibilities
Allocating and clarifying payments Dunning process of all overdue items Securing on time customer payments and providing Customers with requested documents Setting up direct debits Checking, creating and recharging invoices/credit notes Bank reconciliation Preparing reports Maintaining relationship with customers/business partners Facilitating the identification and resolution of any customer disputes/queries Performing root cause analysis Identifying process improvement needs and providing possible solutions Taking an active part in creating and keeping process documentation up to date Providi...