Description

The O2C Specialist will support the end-to-end Order-to-Cash process, focusing on order entry, billing, collections follow-ups, and reconciliations. This role is ideal for candidates with accounting knowledge who want to grow in finance operations and gain exposure to global O2C processes.

Essential Functions/Core Responsibilities 

• Process customer orders via email / inquiries accurately and in a timely manner.

• Generate invoices and credit notes ensuring compliance with company policies.

• Perform daily cash application of customer payments.

• Monitor AR aging reports and follow up with customers for overdue invoices.

• Support resolution of simple customer queries and escalate complex disputes.

• Assist in reconciliations, month-end & quarter-end closing, and audit requirements.

• Maintain updated customer master data in ERP.

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