Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

XYLEM is looking for a new colleague for the following position:

**Order Management Specialist**

TASKS

+ Create order confirmations in the ERP system and send them to customers (via Salesforce)
+ Maintain daily contact with customers and suppliers via phone and email
+ Handle customer inquiries and modification requests
+ Handle customer claims (e.g. missing or damaged goods, delivery delays, returns)
+ Collaborate daily with Sales Application Engineers/ Logistics associates/...