Join KIK Consumer Products as an Order Management Specialist. Ensure accuracy and timely delivery of customer orders while delivering exceptional service in this vital role.
In this position, you will oversee the complete order processing for designated clients, maintaining a service level of 98% or better. Your responsibilities will include reviewing purchase orders, managing order flow, and collaborating with various teams. Strong communication and problem-solving skills will be essential to excel in this role as you enhance customer satisfaction and drive business performance.
Key Responsibilities:
• Manage end-to-end order processing accurately
• Maintain customer service levels above 98%
• Validate purchase orders for compliance and accuracy
• Monitor shipment and order flow to prevent delays
• Serve as the primary contact for order inquiries
Requirements:
• Bachelor’s degree preferred; High School Diploma required
• Minimum 2 years of manufacturing e...