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Job Description
Embrace an exciting opportunity to be an integral part of a dynamic team, coordinating end-to-end order processing for our esteemed Commercial Partners across North America. As a crucial member of the Order Management team, you'll be at the heart of our operations, liaising closely with internal stakeholders, as well as Customers. This role not only promises growth and development but also a chance to make a significant impact in our organization.
Acting as the Voice of the Customer
Customer service + call center
Bringing the needs of the customer to the forefront ensuring first contact resolution
Verification of Purchase Order accuracy with a thorough understanding of all customer fulfillment requirements
Accurate entry of order data into SAP from Salesforce, OCR, EDI, email
Processing, following through and ensuring on time fulfillment of orders