At ArcelorMittal México, we are looking for an Order Management Analyst to join our supply chain team in Monterrey. This role is responsible for ensuring accurate order processing, customer service follow-up, and coordination between sales, production, logistics, and supply chain teams to guarantee on-time delivery and customer satisfaction.

Key Responsibilities

• Process and manage customer orders in SAP/ERP systems.
• Validate order information, pricing, material availability, and delivery dates.
• Coordinate with production planning, logistics, and commercial teams to ensure timely order fulfillment.
• Monitor order status and proactively resolve issues impacting delivery commitments.
• Maintain constant communication with customers regarding order updates and requirements.
• Analyze order flow and identify opportunities for process improvement.
• Generate operational reports and KPI tracki...