POSITION SUMMARY:
Responsible for developing, managing, and motivating colleagues involved in back office operations under the guidance of an Operations Manager.
ESSENTIAL FUNCTIONS:
Managing Operations Support (100%)
Responsible for managing and coordinating duties and work functions in the Centralized Processing department which includes, but not limited to: Exceptions Desktop Non-Post, Overdraft and Stop Payment processing, Chargebacks, ACH & POS/ATM Reg E Disputes, POD Adjustments, Correspondent Bank Adjustments, Foreign Item Collection, Operational loess, Escheatment, Bank by Mail, In-house Lockbox processing etc.Analyze operations of the department for effectiveness and identify consolidation or redistribution of duties as a result of the efficiencies gained from manual process changes and/or systems.Ensures the department functions are processed efficiently and staff adheres to policies, procedures...