Operations Specialist – Hyperscalers Client

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Scope: Full‑time / hybrid | S&C Marketplace Delivery | Location: Mexico City

We seek a highly skilled and knowledgeable SME Cloud Support Provider (CSP) services who will be crucial in driving CSP initiatives, providing guidance, mentorship, and ensuring high‑quality delivery of managed services. The ideal candidate will deeply understand CSP processes, subscription management, and Microsoft services, and will efficiently collaborate with internal and external partners to optimize client onboarding, service delivery, and after‑sales queries.

Responsibilities

• Provide expert‑level consultation on CSP services, including licensing, subscription management, billing, and Microsoft cloud solutions.
• Identify opportunities to streamline CSP processes and implement best practice...