Drive operational success as an Operations Officer II located in Brossard, Quebec, specializing in transaction processing and partner support. Your focus will be on efficient service delivery while complying with industry regulations.
This position is pivotal in supporting operational activities within a well-established bank, where you will facilitate transactions and maintain service quality through effective communication. Engage proactively with teams to uphold performance standards and contribute to process improvements, ensuring compliance with internal policies.
Key Responsibilities:
• Execute and record transactions following service agreements
• Elevate issues to maintain service quality
• Identify and suggest process improvements
• Interact with partners to validate transactions
• Support compliance with operating procedures
Requirements:
• Minimum 1 year of operations experience required
• College diploma or bachelor’s degree preferred
• Know...