Take charge of travel operations as a highly capable Operations Manager, focusing on efficiency and technology integration. Work with a top-tier Canadian company specializing in diverse travel segments.
As a key player, your role will involve leading travel operations, optimizing booking systems, and implementing improved workflows. You will act as a vital link among sales, operations, and executive teams, driving strategic initiatives to enhance service delivery.
Key Responsibilities:
• Manage daily operations across various travel units
• Optimize technology use in ticketing and invoicing
• Define and maintain service standards for client satisfaction
• Conduct financial analysis and performance management
• Build a culture of accountability and high performance
Requirements:
• At least 5 years in a travel operations role
• Proficiency in managing high-volume teams
• Deep knowledge of travel industry dynamics and regulations
• Advanced skills in da...