Your responsibilitiesManaging an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basisManaging day-to-day relationships with multiple stakeholdersDriving operational goals and metrics for your area.Communicating the vision to your teamPresenting operational metrics regularly to the senior leadership teamProblem‐solves for closing gaps between performance and goalsHires and develops top talent.Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagementKey job responsibilitiesThe Ops Manager, leads an operation for +65k packages, leads a team of 7 managers and +200 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team.Fosters a Culture of Safety.Responsible for protecting service levels monitoring and...