Lead daily operations at AIRE Ancient Baths in Toronto's Fashion District, ensuring excellence in guest service and team performance. You'll focus on enhancing operational efficiency and fostering a positive workplace culture.
As the Operations Manager, your role is pivotal in maintaining high standards at AIRE Ancient Baths. Your expertise will guide operational compliance, monitor key performance indicators, and support team development initiatives. You will directly manage department heads, ensuring their alignment and motivation in delivering outstanding wellness experiences.
Key Responsibilities:
• Ensure smooth daily operations across all departments
• Implement brand policies and service protocols
• Monitor operations and make data-driven decisions
• Support team development and training initiatives
• Enhance guest experiences through service recovery strategies
Requirements:
• Bachelor’s degree in Hospitality, Tourism, or Business
• 3+ years in lux...