Team Lead, Operations

Responsibilities

• Support all operations‑related aspects of a specific Sephora store location, including direct management of all members of the Operations team.
• Operational Excellence: Lead the operations of the store and ensure all operations‑focused processes are completed per company standard.
• Inventory Management: Manage the store’s inventory, including shipping, receiving, returning merchandise, cycle counting, and ensuring all processes comply with company guidelines and timeframes.
• Visual Merchandising: Ensure merchandising concepts and on‑stage visuals meet company standards; manage in‑house and/or third‑party cleaning crews, providing feedback, coaching, and escalation as necessary.
• Supply Management: Maintain appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development: Participate in the management of all performance‑manageme...