About the job

The Red Hat services team is looking for an experienced System Administrator Engineer to join us as a Red Hat OpenShift Technical Account Manager.

In this role, you will provide adoption guidance, implementation of best practices, and supportable insights to customers for the Red Hat OpenShift and Infrastructure solutions portfolio.

Technical Account Managers (TAMs) are highly technical engineers who work with customers on their strategic needs and mission‑critical environments. As part of the services organization, the TAM works on behalf of the customer as their advocate with engineering, proactively preventing incidents and coordinating resolutions when problems occur.

Responsibilities

• Support enterprise customers implementing automated and containerized cloud application platform solutions.
• Learn new technologies quickly, including topics such as container orchestration, container registries, container build s...