Step into the role of Onboarding Contract Analyst at Insight Global, where you will streamline the onboarding journey for numerous suppliers using Coupa. Your expertise will ensure a smooth and efficient onboarding experience across various business types.
This position requires a minimum of two years in a client-facing role, emphasizing your ability to handle supplier inquiries and issues proficiently. You will work collaboratively with procurement and project teams to resolve escalations and maintain comprehensive documentation throughout the onboarding process.
Key Responsibilities:
• Assist suppliers in navigating the Coupa onboarding
• Address questions via email and phone professionally
• Provide guidance and resolve onboarding challenges
• Monitor onboarding progress across a diverse supplier pool
• Document communication and maintain records accurately
Requirements:
• 2+ years in a customer-centric role
• Strong problem-solving and communication sk...