***The successful job applicant, will be working out of our customer's Victoria, VANCOUVER ISLAND office building location.***

We are seeking a service-oriented, thorough and self-motivated professional to join our IT support team. In this role, you will provide Tier 3 technical support to internal and external users, prioritizing and escalating helpdesk requests based on how critical they are to our business processes. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Must have skills:

1. Advanced AAD support experience

2. Advanced Windows 10 support experience

3. Advanced O365 support experience

4. System Administrator experience

Nice to have:

1. SCCM experience

2. Microsoft/Cisco Certifications

Responsibilities include:Logging and monitoring of customer questions, issues and pro...