Join Okta as a Senior Manager, Technical Account Management, in Toronto, ON. Step into a leadership role that champions client success and technical excellence within a hybrid work framework.
In this pivotal position, you will oversee a team of Technical Account Managers ensuring high customer satisfaction and strategic alignment. Your leadership will empower the team to exceed expectations while helping clients navigate their identity strategies. Continuous improvement and operational excellence will be your guiding principles in delivering optimal results for our commercial partners.
Key Responsibilities:
• Manage and develop a high-performing TAM team
• Establish performance objectives and facilitate team growth
• Collaborate with stakeholders to enhance client relationships
• Create and implement impactful TAM strategies
• Address and resolve complex client issues proactively
Requirements:
• 5-10 years in SaaS technical management roles
• Bachelor’s de...