Lead operations at Northland Restaurant Group as Front Of House Office Manager. Help achieve budget goals, ensure guest satisfaction, and support team morale each shift.
This role focuses on managing daily operations, fostering a dynamic team environment, and enhancing guest connection. As an Office Manager, you will support the General Manager with office responsibilities, including financial reporting and cash reconciliation, while driving team development and guest satisfaction.
Key Responsibilities:
• Lead shifts alongside senior leadership and staff
• Ensure complete guest satisfaction and connection
• Foster positive team morale through contests
• Address guest concerns and compliments effectively
• Assist the General Manager with office tasks
Requirements:
• Previous serving experience in full-service settings
• Strong hospitality skills for guests and staff
• Proficiency in Word and Excel software
• Previous restaurant leadership experience p...