Patrique Mercier Recruitment FR is excited to invite applications for the role of Norwegian Speaking Marketplace Customer Representative. This position is essential for ensuring our Norwegian-speaking customers receive outstanding support and assistance while utilizing our marketplace services.
Responsibilities
- Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat communications.
- Assist customers in navigating the marketplace, providing information on products, prices, and order tracking.
- Effectively address and resolve customer inquiries and issues to guarantee satisfaction.
- Document customer interactions in our CRM system to maintain accurate records.
- Collaborate with other internal teams to share customer feedback and drive improvements in service quality.
- Stay informed about marketplace updates, product information, and promotional offers to assist customers promptly.
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