Mercier Consultancy is excited to announce an opportunity for a Norwegian Speaking Customer Service Representative for our Client's Health Products Department, based in Greece. In this essential role, you will provide exceptional support to our Norwegian-speaking customers, assisting them with inquiries related to health products and wellness solutions.

Your fluency in Norwegian will be vital as you help clients navigate product details, benefits, and services, ensuring they receive top-notch customer care while making informed health decisions.

Responsibilities

• Deliver outstanding customer service in Norwegian through phone, email, and chat regarding health product inquiries
• Assist customers with questions about product availability, usage, and benefits
• Handle order processing, returns, and effectively resolve customer complaints
• Document all customer interactions accurately in our CRM system
• Collaborate with internal te...