Mercier Consultancy is excited to offer a unique opportunity for Nordic Speaking Customer Support Representatives in our Gaming Department based in Athens, Greece! In this dynamic role, you will provide exceptional support to our Nordic-speaking gaming community, ensuring they have the best experience possible with our products and services.

This position is perfect for individuals who are passionate about gaming and customer service. If you thrive in a fast-paced environment and have a love for video games, we want to hear from you!

Responsibilities

• Assist customers in Nordic languages via phone, email, and chat with their gaming inquiries
• Provide support for game-related issues, account management, and technical troubleshooting
• Document customer interactions and solutions accurately in our CRM system
• Collaborate with internal teams to resolve customer issues swiftly
• Stay updated on gaming trends, product releases, and c...