Role Overview

Link-Worldwide is seeking a dedicated service desk agent to enhance customer service quality. The role involves gathering customer information, managing records, and ensuring compliance with service agreements.

Responsibilities

• Gather customer information.
• Manage records.
• Ensure compliance with service agreements.
• Performance appraisals and coaching within the team.

Qualifications

• Adecuado candidates should have excellent communication and organizational skills, with a passion for customer service.

Location

Monterrey, Nuevo León.

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