Job Summary
The Network Analyst I is responsible for configuring, deploying, and maintaining TELUS Business Products and Services equipment. This role supports the delivery of enterprise-grade networking solutions to TELUS Business customers, ensuring systems are properly configured, tested, and optimized for performance and reliability.
Key Responsibilities
Equipment Configuration & Deployment
- Configure network equipment including gateways, switches, firewalls, and related hardware according to technical specifications and customer requirements
- Set up and initialize TELUS Business Services equipment for new customer installations, upgrades and repairs
- Perform initial provisioning and baseline configurations on network devices
- Document all configuration changes and maintain accurate records
Technical Support & Troubleshooting