Your role

As the National Operations Manager , you are responsible for leading, optimizing, and executing all in house and field service operations across the country. This role ensures operational efficiency, service quality, and full alignment with organizational goals. You will report to the Business Line Manager of Vacuum Technique Services, North America.

You will:

• Oversee all national service operations, including service centers, workshops and field service teams.

• Achieve and exceed output targets including units and recovered hours, through accurate planning, execution, and reporting.

• Ensure consistent delivery of high-quality service and adherence to established service standards.

• Develop and implement strategies to improve service efficiency, output, and cost effectiveness.

• Establish KPIs and measurable performance dashboards for all service functions.

• Monitor and analyze...