Role Summary

We are recruiting a Monitoring Tools Administrator to operate enterprise monitoring and observability platforms.

The role spans agent rollout, alert engineering, dashboard design, and integrations with the ITSM tool.

Key Responsibilities

- Administer monitoring platforms (SolarWinds, Zabbix, Nagios, PRTG, Dynatrace, or similar).

- Roll out and maintain agents, SNMP/WMI targets, and synthetic checks.

- Engineer alerts: thresholds, correlation, suppression, and noise reduction.

- Build dashboards for ops, service delivery, and management audiences.

- Integrate with ITSM tools for ticket auto-creation and lifecycle.

- Support APM, log management, and infrastructure monitoring as a unified view.

- Document operational runbooks and tuning history.

Required Qualifications

- Bachelor's degree in IT or equivalent.

- 4+ years administering...