The Neighbourhood Group (TNG) is a multi‑service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House. As a member of the MSSP program, this position provides direct supportive case management to adults living in different shelters, respites, encampments, and warming centers around the GTA. This support will serve clients with a complete range of complex issues, including health, financial, housing, legal, and life skills issues. Working from a harm reduction, trauma‑informed perspective, case managers provide extensive, direct one‑to‑one support, in office visits and telephone contact to assist participants in identifying and achieving self‑determined goals. Working closely with the client and external service providers involved, the Case Manager liaises with and coordinates access to services including substance use and mental health supports, landlords, health care providers, legal institutions, income supports...