Our client is seeking for a dedicated and experienced Medior Desktop Support Specialist (m/f/x) to join the team in Amsterdam, covering a 6-month sick leave for a senior team member. This is a second-line desktop support role, requiring a strong customer service orientation and excellent interpersonal skills.
Key Responsibilities
Provide second-line desktop support for our users in AmsterdamManage and resolve tickets through ServiceNowPerform laptop and mobile phone replacementsTransition from AirWatch to Intune for device managementEnsure seamless operation of Windows 10-11 and Mac systemsUtilize Microsoft 365 for various support tasks and user managementRequirements
Proven experience in desktop support roles, particularly with Windows 10-11 and Mac systemsFamiliarity with Intune for device management (highly beneficial)Proficiency in Microsoft 365Str...