Location: Colonia del Valle, Mexico City. Schedule: Monday to Friday, 7:00 AM – 4:00 PM. Salary: $20,000 MXN - $28,000 MXN gross per month.
Position: Physician/Medical Doctor – Clinical Application Support Analyst
What You'll Do - Providing top-tier customer service to end users and stakeholders of the EMR system.
- Designing, building, and testing application functions while minimizing errors.
- Meeting or exceeding service-level agreements (SLAs) to avoid contractual penalties.
- Ensuring all ticket documentation adheres to company standards.
- Offering training and guidance to end users on how to navigate and utilize Epic software effectively.
- Analyzing workflows to identify areas for improvement and implementing streamlined solutions.
- Maintaining and updating the Epic system to ensure its continued efficiency and reliability.
- Collaborating with IT teams and other stakeholders to integrate Epic with ot...