Accountabilities:

• Receives and unpacks specimens delivered by pneumatic tube system, courier, hospital staff (and outpatients if required)
• Uses positive patient identification to ensure that all requisitions, specimens, sample aliquots are traceable
• Applies specimen acceptance and rejection criteria as per established laboratory policies
• Enters add-on test requests in computer; retrieves specimens for further testing as required
• Answers phone inquiries and provides customer service to resolve issues
• Faxes reports according to protocol
• Prepares and ships samples to referral laboratories (includes documentation, labelling and packaging) in shipping containers at suitable conditions to maintain specimen integrity
• Proper storage and discarding of specimens in accordance with retention policies and biohazard waste protocols
• Performs quality control testing as required
• Operatio...