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What you will do:
The Analyst, Customer MDM is responsible for managing workflows involving customer master data creation/updates, process improvement and maintenance within the relevant ERP system. High level of accuracy and attention to detail is required.
Maintain the corporate customer master database by managing customer information within the ERP system.
Collaborate with cross-divisional business units to troubleshoot Customer Master Data issues related to sales areas.
Identify risks and issues related to Customer Master Data that could impact the business, and escalate them as necessary.
Serve as a subject matter expert (SME) on project teams, providing guidance on new processes, maintenance, and analysis of freight and shipping terms.
Interact with cross-functional areas such as field personnel, Finance, and Compliance to ensure seamless operations.