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Mass Market Account Executive - Contact Center

Company: Zoom

Location: toronto, London

Posted: June 10, 2026

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Position Details

What You Can Expect

We are seeking a talented Mid-Market/Commercial Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has the ability to partner with direct sales account executives to prospect new opportunities and increase sales funnel.

Primary goal is to partner with sales Account Executives to upsell current customers and assist in closing potential customers. Drive, build and manage pipelines for assigned territory.

About The Team

The Zoom sales team is a dynamic force driving the company’s success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. They play a pivotal role in expanding Zoom’s global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

  • Qualifying leads and perform needs assessment, engaging te...