Lead and inspire customer service ambitions as Mark's Operations Assistant Manager in Canada. Focus on team leadership, operational efficiency, and exceptional omni-channel experiences.
In this vital role, you will guide your team under the B2B Commercial Business, ensuring accurate order entry and prompt fulfillment of eCommerce sales. Your leadership will foster compliance with all operational policies while managing shipping/receiving processes and inventory movements. Promote a supportive work environment that champions team recognition and motivation.
Key Responsibilities:
• Lead the coaching efforts for service delivery
• Manage shipping, eCommerce, and operations schedules
• Ensure standards of corporate compliance are met
• Assist in annual inventory execution and planning
• Step in as Store Manager when required
Requirements:
• 3-5 years of retail management experience
• Proven skills in mentoring and coaching
• Exceptional organizational and c...