Description

Department Overview

We are responsible for creating customer touchpoints through real-world channels and driving business growth, with a core focus on Rakuten Mobile shop operations. Our stores are not just places for acquiring contracts; they serve as the front line of customer interaction, playing a vital role in supporting the brand experience by providing services across the Rakuten ecosystem, including telecommunications, finance, and e-commerce.

Sales Planning Section acts as a core function connecting management and the field, responsible for the visualization and analysis of various KPIs in the Rakuten Mobile shop business and translating them into sales strategies. With the rapid expansion of our store network, there is a growing need to build and advance our data-driven decision-making infrastructure.

Following our rapid nationwide store rollout, we are now entering the next phase: promoting brand awareness an...