What you will do

• Analyze, troubleshoot, and help resolve production issues impacting live hiring events;
• Perform manual, functional, regression, and end-to-end testing across platform workflows;
• Validate REST APIs, integrations, and backend services using Postman ;
• Execute backend data validation and troubleshooting using SQL queries;
• Reproduce, document, and track defects, workflow issues, and test results in Jira ;
• Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;
• Support incident triage activities and assist with release validation efforts;
• Validate architecture changes, new integrations, and platform enhancements prior to release;
• Investigate frontend and network-related issues using browser developer tools;
• Ensure issues are resolved within SLA expectatio...