The Super User (SU) will be a valuable member in contributing to Metro’s future. Reporting to the Manager, Operational Excellence, this individual will be responsible for supporting Operations on-site with day-to-day support and enhancement of the configuration primarily focused, but not limited to, Manhattan’s Scale (Scale) Warehouse Management System (WMS) to ensure on-going client and business needs are met.

This individual will also, as required, provide/support Scale testing and training to the Operations organization based on standardized governance established by OPEX and related Scale functions.

Additionally, this resource will support the ongoing deployment of the standard reporting capabilities within the Cognos application.

RESPONSIBILITIES

• You are the first line of support for Operations for issue resolution in the warehouse working alongside with the Operations team to support them throughout the day, ensuring that th...