Everyday Banking Advisor (English/Mandarin OR English/Cantonese)

Our client a Big 5 Bank is actively looking to hire Everyday Banking Advisors to join their teams in Vancouver, BC.

The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis.

Duties

+ Receive 40-60 inbound calls per shift

+ Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.

+ Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact

+ Contribute to team results by supporting all colleagues to be successful in meeting client needs

+ Cultivate and maintain relationships with partners to work as one team

+ Manage risks by adhering to compliance routin...