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Manager, Quality and Improvement and Policy – Strategy, System & Quality Improvement, Permanent[...]

Company: Children’s Hospital of Eastern Ontario

Location: ottawa, London

Posted: June 10, 2026

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Position Details

Compensation and Pay Range

$58.74 - $69.12 per year.

Position Summary

The Manager, Quality Improvement and Policy leads continuous quality improvement and policy development for CHEO.

Main Responsibilities

  • Develop a shared vision for operational effectiveness in alignment with corporate goals.
  • Implement CHEOWorks programs with medical and partner teams.
  • Design tools and tactics to promote Lean Quality Improvement.
  • Lead a continuous quality improvement learning program grounded in Lean methodologies.
  • Oversee policy and medical directive processes.
  • Serve as a liaison and resource to departments and services.
  • Plan, coordinate, and manage resources in alignment with the strategic plan.
  • Identify and evaluate new initiatives, developments, and trends for continuous improvement.
  • Hire, coach, discipline, and terminate direct reports per HR policies.
  • Manage progra...