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Manager of Vendor Relationships in Claims

Company: Definity

Location: calgary, London

Posted: June 06, 2026

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Position Details

Manage strategic vendor partnerships in Auto and Property claims as a Strategic Partnerships Account Manager. Ensure operational excellence and impactful collaboration in a hybrid role.

In this vital role, you will oversee a range of key vendor partnerships while driving continuous improvement and financial health. Your extensive experience in claims operations will enable you to foster trusted relationships and effectively manage workflow integrations. Collaborating with stakeholders will be crucial for achieving exceptional business results.

Key Responsibilities:
• Facilitate communication and alignment with partners
• Monitor and analyze partner performance against metrics
• Support governance forums and program reviews
• Identify and resolve workflow barriers
• Contribute to financial reporting and forecasting activities

Requirements:
• 5+ years in claims operations or vendor management
• Strong prefer...