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Manager in Customer Strategy Team | Poland

Company: Deloitte

Location: Warsaw, London

Posted: June 08, 2026

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Position Details

Description

& Requirements Who we are looking for

We are looking for an experienced Customer Strategy Manager with a strong background in banking and strategic advisory, ready to lead high-impact engagements for financial institutions. This role is ideal for someone who combines deep banking knowledge with hands-on strategy delivery experience and thrives at the intersection of business strategy, digital transformation, and customer experience in financial services. 🌐

Who you are

  • 7+ years of experience in strategy, management consulting, or internal strategy functions, ideally within banking or financial services 🏦
  • Proven experience working in a consulting firm or internal strategic unit (e.g. corporate strategy, transformation office, digital banking)
  • Strong understanding of banking operating models, digital transformation, omnichannel distribution, and customer lifecycle ma...