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Manager, Human Resources – Retail

Company: Indigo Books & Music

Location: Toronto, London

Posted: March 20, 2026

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Position Details

Job Description

MISSION

The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR processes and practices consistent with Indigo’s Guiding Principles. This role acts as a strategic business partner providing proactive HR and labour relations practices to support operational success in a primarily retail environment consisting of unionized and non-unionized stores. By collaborating with HR Centres of Excellence, the Manager, Human Resources – Retail ensures the effective delivery of core HR processes - including Staffing, Onboarding, Performance & Potential, Training & Development, Succession and Total Rewards - driving organizational success through people while ensuring compliance with employment legislation and any applicable collective agreements.

This role is hybrid, with field leadership as well as regularly wo...