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While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is helpful, what is most significant is who you are.
You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem‑solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for guests.