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Manager, Contact Centre, Adjudicative Processing & Industry Support

Company: WCB-Alberta

Location: edmonton, London

Posted: June 01, 2026

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Position Details

Manager, Contact Centre, Adjudicative Processing & Industry Support

Claims Support, Dispute Resolution & Quality Assurance

Edmonton, Alberta

Permanent, Full-time Position

Be part of the big picture: A safe, healthy and strong Alberta.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll...