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Position Details
WHAT'S THE ROLE
Drive the overall performance and growth of the B2B P&L across all market segments —Enterprise, Government, and SMB. Define and execute strategies that accelerate sales, customer satisfaction, and business expansion. Build and develop a high-performing B2B organization made up of Trusted Advisors and Service Delivery Experts. Lead the team to deliver strong sales results, exceptional customer engagement, and sustain market growth. WHAT YOU'LL DO
Deliver sales objectives, including sales targets, revenue, margin, and debt, through new business acquisition, client retention (reduced churn), improved customer satisfaction, and customer engagement. Drive growth across all key sales metrics while significantly improving P&L performance by reducing debt, churn, and OPEX, and defining priority investments for the B2B segment. Own and manage core sales KPIs, including sales-on-target, pipeline c...