Join Pursuit Collection as a Guest Experience Assistant Manager at Maligne Lake. This full-time seasonal position focuses on creating unforgettable hospitality experiences for guests in stunning Jasper, AB.
You will be a crucial leader in the Guest services team, ensuring every visitor enjoys a memorable experience. This role requires excellent communication, training capabilities, and a passion for operational excellence. You'll support the boathouse and guest services, coach staff, and implement best practices to achieve seasonal goals.
Key Responsibilities:
• Lead coaching efforts for the guest service team
• Drive operational standards and service quality
• Create and maintain training resources
• Monitor and improve service metrics daily
• Hold regular meetings to strengthen team dynamics
Requirements:
• Experience with point of sale and cash handling
• Passion for coaching and developing team talent
• Mature and adaptable in high-pressure situatio...