Position Overview

Loss Prevention Monitoring Technician works in a remote monitoring center and is responsible for conducting camera surveillance investigations, audits and providing support with shoplifter situations at retail stores.

Essential Job Functions

• Conduct video investigations for internal and external theft at retail locations.
• Complete video audits to verify Loss Prevention policies are followed.
• Log and maintain records for all investigations and audits.
• Clearly and accurately communicate findings to the Operations and Loss Prevention teams.
• Answer phone calls from stores and provide live support with shoplifter situations.
• Complete camera system troubleshooting as required.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years of retail experience.
• Comfortable working with computers for an entire shift.
• Experience using Micro...