Position Details
Enhance customer service skills as a Logistics Specialist at OPENLANE in Winnipeg, Manitoba. Engage with clients over various channels ensuring prompt and quality logistical support.
OPENLANE seeks a full-time Logistics Specialist to develop strong customer service skills while supporting transportation operations. This role involves handling customer interactions through phone, text, and email, verifying vehicle locations, and running aging reports. You will also report on activities to management, requiring attention to detail and organizational skills.
Key Responsibilities:
• Act as a primary contact for transportation and ensure timely services
• Assist customers with confirming transportation needs
• Verify vehicle locations and delivery details efficiently
• Run reports and liaise with sellers and buyers on shipments
• Maintain a high standard of customer service and resolve complaints
Requirements:
• High...