Position Details
Overview As a Logistics Customer Experience (Italian, French OR Spanish speaker) you will be responsible for perfect end-to-end order fulfillment within the order to cash process to ensure on-time shipment and deliver customer satisfaction. This role includes both customer service and logistics tasks in various shipping modes. You will collaborate cross-functionally with Accounts Receivable, Logistics Procurement, Trade Compliance, Planning and Scheduling, Commercial and Business – and further functions - to manage processes that meet productivity and quality metrics ensuring seamless order execution. Responsibilities What You Will Do: Responsible for perfect End-to-End order fulfilment, from order receipt to delivery ensuring customer satisfaction in the Redispersible Powders business Cover own client portfolio as key transactional contact for customers and maintain a good relationship with both external and internal stakeholders Coordinate all load and shipment processe...