Responsibilities

Performs basic level processing and obtains customs clearance approval for import/export and transshipments of documents, packages, and merchandise in baggage or air freight. Prepares necessary customs forms to enable import, export, and transshipment procedures to occur in a timely, efficient, and effective manner for consignments arriving or departing via aircraft. Prepares forms detailing customs duties, tariffs, and taxes/VAT fees to enable timely recovery of costs. Prepares international manifests to ensure responsive and efficient customs clearance is possible. Ensures the station’s full compliance with country customs and tax laws and in line with FedEx policies, procedures, practices, and rules. Interfaces with customs officials and coordinates customs activities with internal operation employees. Contacts customers for additional information and to inform them on duties and taxes to be paid. Maintains all customs documentation well organized and...