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LM227: Senior Customer Experience Analyst

Company: FedEx Express México

Location: cuautitlán, London

Posted: May 23, 2026

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Position Details

Senior Customer Experience Analyst

Location: Parque Logistico San Martin Obispo Park II, Calle Barranca Honda, final s/n, Lote 2, Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlán, MEX Mexico

Responsibilities

  • Complete detailed analysis of complex data, systems, and ideas and provide reports and recommendations.
  • Perform day‑to‑day data management in company software applications.
  • Serve as a technical expert on complex and specialist subjects.
  • Support management with analysis, interpretation, and application of complex information to achieve divisional and corporate goals.
  • Support or lead projects by applying area of expertise.
  • Source data and information from internal or external subject matter experts as required.
  • Conduct systematic in-depth research and analysis into issues of varying complexity within area of technical specialism.
  • Initiate, define, and lead the develop...